Our service includes a $65 delivery fee plus 30% of your total grocery receipt.
A 8% processing fee is applied to the final total.
At checkout, a $20 authorization secures your payment information. Once your order is
completed, we’ll bill the card on file for the final amount and email your invoice.
You can update your payment method anytime using the link in your confirmation email.
Delivery slots fill quickly, especially during holidays and Spring Break.
We recommend placing your order as early as possible to secure your preferred time.
For deliveries within 24 hours, please contact us directly to confirm availability.
We make every attempt to deliver prior to our guests’ arrival. In some instances, particularly during busy vacation weeks, Housekeeping at the properties will not be able to complete their cleaning and inspection until late afternoon, at which point we are given the okay to access the unit. In most cases, you should receive your order by no later than 5 pm.
Yes. We always put freezer and refrigerated items away. At checkout you can choose to have your groceries stored or left on the kitchen counter to put away as you wish.
Yes. If you are using the Online Store, you can list them in the “Notes” box during the shopping process, or if you prefer, you may send a separate e-mail to us at hello@grocerygirls.com.
If an item you expected is missing, please contact us right away and we’ll investigate and make
it right. Please reach out to us at hello@thegrocerygirls.com if you are missing an item.
Yes. We will contact the front desk or property management company to find out the unit number and arrange for delivery. If you are staying at a private residence, please be sure to provide us with the the name and number of the property manager.
No problem! Simply follow the link in your confirmation email to update your grocery list. We accept changes prior to the day of your delivery.
You can update or cancel your order using the link in your confirmation email.
Changes and cancellations must be received at least 24 hours before your scheduled delivery.
If you need help, our team is happy to assist with changes.
Due to health regulations, we cannot accept returns on any groceries once they have been
delivered.